FAQs
Frequently Asked Questions
Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at Stoneridge on the 8 in Houston.
What parking options are available at this community?
Stoneridge on the 8 has covered, reserved parking for residents as well as detached garages.
Do residents need a pool pass to use the pool?
Pool bands are passed out at time of move in, and 2 guest are allowed per apt. Residents have to sign an addendum.
Is a pool fob required for entry?
No, only your resident gate code
Does your community offer clubhouse rentals? If yes, what is the cost, and what steps must a resident take to reserve it?
Yes; Resident submits request to the office, Team checks avail, 1. resident brings cashiers check of $250 rental fee non refundable, 2. signs addendum for date, 3. responsible for clean up
What are your fitness center hours?
24 hours
When is trash pickup?
Garbage is collected on Sunday through Thursday, start collecting at 8 p.m.
Where is the dog park?
It’s located one phase one of the community next to the kids playground across building 6.
Where can my guests park when visiting the community?
The property has visitor parking along our fence line, we advised all residents to tell their visitors this is where they can park.
What are your community’s pool hours?
Monday closed for cleaning
What are the pool hours?
10am-10pm hours
Are mailbox numbers different from apartment numbers?
NO, they match to the apt number
Where is the Compactor located?
middle of property, next to dog park
Are there specific hours for Move-In and Move-Out?
move in hours 2pm, move out before office closing 6pm
Where are the grills and what type are they?
charcoal grills located, phase 1 pool area, phase 2 Gazebo area.
What are the Cable TV/Wi-Fi provider speed and phone number?
Xfinity wi-fi 1000 gbps customer service number 1-844-790-6935
Who are the water and/or electricity provider and how can I contact them for service setup?
City of Houston water, The water does not require set up. it is included, TXU is the electricity company that requires set up with the company
What are the top community amenities?
NO, adjacent to shopping center
Does it cost anything to apply at this community?
No, it is free to apply for an apartment with SMARTLEASING! After you are approved, you will have the option to pay a reservation fee to hold your apartment.
What parking options are available at this community?
Stoneridge on the 8 has covered, reserved parking for residents as well as detached garages.
What is Venterra’s AutoPay Discount, and how much can I save?
Sign up for AutoPay in SMARTHUB and receive a $20 discount on your rent each month! Exclusive to Venterra.
Do residents need a pool pass to use the pool?
Pool bands are passed out at time of move in, and 2 guest are allowed per apt.
nan
replacement bands are $25
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Residents have to sign an addendum
Is a pool fob required for entry?
No, only your resident gate code
Does your community offer clubhouse rentals? If yes, what is the cost, and what steps must a resident take to reserve it?
Yes; Resident submits request to the office, Team checks avail, 1. resident brings cashiers check of $250 rental fee non refundable, 2. signs addendum for date, 3. responsible for clean up
What are your fitness center hours?
24 hours
When is garbage collection?
When is doorstep trash pickup?
Garbage is collected on Sunday through Thursday, start collecting at 8 p.m.
Where is the dog park?
It’s located one phase one of the community next to the kids playground across building 6.
Where can my guests park when visiting the community?
The property has visitor parking along our fence line, we advised all residents to tell their visitors this is where they can park.
What are your community’s pool hours?
Monday closed for cleaning
Are mailbox numbers different from apartment numbers?
NO, they match to the apt number
Where is the Compactor located?
middle of property, next to dog park
What is the trash violation fee?
$25 and up
Are there specific hours for Move-In and Move-Out?
move in hours 2pm, move out before office closing 6pm
Where are the grills and what type are they?
charcoal grills located, phase 1 pool area, phase 2 Gazebo area.
What are the Cable TV/Wi-Fi provider speed and phone number?
Xfinity wi-fi 1000 gbps customer service number 1-844-790-6935
Who are the water and/or electricity provider and how can I contact them for service setup?
City of Houston water, The water does not require set up. it is included, TXU is the electricity company that requires set up with the company
What are the top community amenities?
NO, adjacent to shopping center
nan
10am-10pm hours